Job Description

As a Sports Assistant at FieldhouseUSA you serve as the first point of contact with all patrons of the facility. The primary responsibility is providing the highest level of customer service through greeting, registering participants, resolving issues, and assuring that everyone has a great experience. This will be achieved by keeping up to date with all programs offered so that you can assist the customer in the proper selection of the best program based on their needs. You will interact both in person and over the phone with customers in regard to registration and league questions. In addition, you will assist the various Sports Directors with data entry, phone messaging and emails as needed. You may be called on from time to time to perform duties within the facility as needed.